team leader

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Vacancy Details

Position type: Full-time

Location: Jubilee House, White Point Rd, Whitby YO21 3JR

Pay: £13.80 per hour

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Team Leader

£400 Welcome Bonus! Terms and conditions apply*
Hours: Full-time
Shift Pattern: Day Shifts – 7:45am to 8:00pm
Weekend Work Expected: Every other weekend, with flexibility to cover annual leave
Rate of pay: £13.80 per hour

About Jubilee House Nursing Home

Jubilee House is a caring and supportive nursing home where we provide high-quality care for older people, including those living with dementia and those with complex nursing needs. Our mission is to provide exceptional and compassionate care, enriching the lives of our residents and their families. We are dedicated to creating a warm, supportive, and safe environment that promotes well-being, dignity, choice and independence for those entrusted to our care.

Our residents want night care workers who are:

·         Kind, patient and calm, especially during vulnerable moments

·         Attentive and observant, noticing changes and acting quickly

·         Respectful, always protecting their dignity, preferences and independence

·         Warm and friendly, making the home feel safe, familiar and homely

·         Reliable, someone they can trust to help them feel secure and well cared for

·         Genuinely interested in them — their stories, routines, needs and choice

Your team will be looking for a leader who:

·         Supports, guides and encourages them, especially on busy or challenging days

·         Communicates clearly and respectfully

·         Is approachable and steady, someone they can turn to for advice

·         Organises and prioritises the shift so everyone knows what to do

·         Promotes teamwork, collaboration and good morale

·         Role models best practice and positivity

·         Values their contributions, making them feel appreciated and heard

As a Team Leader, you will:

·         Lead and support the care team with confidence, compassion and professionalism

·         Champion residents’ dignity, safety, independence and wellbeing

·         Foster a warm, homely and person-centred environment

·         Ensure care is delivered to high standards, following best practice and safeguarding principles

·         Liaise closely with the nursing team for clinical updates, care plans and changes in residents’ health

·         Support staff through mentoring, supervision, guidance and modelling excellent practice

·         Maintain high-quality documentation, handovers and communication

·         Help create a positive culture where everyone feels valued including residents, families and staff

What You'll Bring:

·         A genuine passion for supporting older people

·         Compassion, empathy and a person‑centred approach

·         Confidence to lead, motivate and support others

·         Excellent communication and organisational skills

·         Ability to stay calm, professional and solution‑focused

·         Willingness to escalate clinical concerns and work closely with the nursing team

·         Commitment to safeguarding, dignity, choice and quality care

·         Integrity, accountability and a strong work ethic

·         Achieved or be working towards Level 3 Lead Adult Care Worker

 

Why join us?
·         Be part of a friendly, professional team that feels like family

·         Enjoy a rewarding role where every day brings purpose and connection

·         Receive full training, ongoing support, and opportunities to develop your career

·         Make a real difference in the lives of older people

·         £400 Welcome Bonus! Terms and conditions apply*

If you’re someone with warmth, resilience, empathy and strong leadership values we’d love to welcome you to our Jubilee House family.

Benefits

Progression

Qualification support

Here are just a few of the many benefits we offer as part of our staff package:

  • Paid breaks

  • Rewards for service – supplement to your hourly rate after successful completion of 1, 2 and 3 years

  • Free enhanced DBS

  • Supplement to your hourly rate for successful completion of Level 2 Adult Care Worker or Level 3 Lead Adult Care Worker

    Perkbox – Access to a range of free perks and over 1,000 discounts from the biggest brands

  • FlexEarn - access your wages at any-time

  • Cycle to Work scheme

  • Happy Birthday Day Off – after 1 year service celebrate your birthday with a day’s leave on us

  • Enhanced pay on bank holidays

  • Training and development opportunities ·

  • Long service awards for milestones of service from 5 years to 35 years+ (in 5-year increments), starting at £100 gift voucher for 5 years’ service

  • Referral scheme – earn up to £250 for referring a friend to the team

  • Saint Cecilia's Care Awards - annual awards ceremony recognising and rewarding employees that have gone the extra mile at work and made a difference in our homes.

  • Saint Cecilia’s Care Group is proud to support our colleagues to grow and develop their skills to deliver the kind, compassionate care which helps people to live well.

    We are here to support you as you undertake the training needed towards delivering high quality care and offer opportunities to develop your abilities and find routes to career progression.

    Induction

    During your first two weeks we will support you to complete the mandatory training for your role using our online training platform, Citation Atlas and other online portals at our head office as well as face-to-face workshops. During your first weeks and months with us, your manager and team in the homes will support you to settle in, to get to know your team and the people you care for.

    Your Continuous Learning Journey

    Saint Cecilia’s offers plenty of opportunities to develop your skills and knowledge. We have developed out own ‘Champion’ roles which offer additional opportunities to develop your knowledge. These include Person Centred Software, Dementia, Nutrition and Hydration and Infection Control.

    We offer the Care Certificate for those colleagues who are new to working in health and social care and, as you develop, we work with Norton Webb who offer Level 2 and 3 Diplomas in Adult Care, which you can complete at your own pace. Diplomas are vocational qualifications designed to support an individual in development of their knowledge and skills in the workplace.

    Stepping into Leadership

    We recognise talent and people’s aspirations to grow their career. We can provide a variety of ways you can specialise and grow your and for staff to progress to our team leader roles. We are also always on the lookout for those who want to go on and become the registered managers of the future.

Saint Cecilia’s is always delighted to help its staff get the qualifications they need to perform their job to the best of their ability. We offer the Care Certificate for those colleagues who are new to working in health and social care and, as you develop, we work with Norton Webb who offer Level 2 and 3 Diplomas in Adult Care, which you can complete at your own pace. Diplomas are vocational qualifications designed to support an individual in development of their knowledge and skills in the workplace.

how to apply

Apply online or email your CV to [email protected]

Meet Gemma...

Gemma became a Care Assistant because she wanted to ‘give something back’ to the people she looks after.

“The older and vulnerable adults that we look after have given so much to us and to our country and I always thought I wanted to give back to them,” she says. “I have always had a caring nature and found that working in the care profession is the perfect job for me – I just absolutely love it!”

After a couple of years as a mobile carer, Gemma joined Normanby House earlier this year and has loved the opportunity to spend more quality time with the people in her care.

“I really enjoy it at Normanby. There’s a great atmosphere, very welcoming and a great team spirit – everyone is working hard and doing their best to provide the best care for the residents.

“To be able to get to know someone, spend time with them and help them to stay happy and independent is a real privilege,” she says.

Her role as part of the care team, is to provide the hands-on care our residents need, from getting up and dressed in the morning, enjoying mealtimes, activities and outings, to going to bed again at night, and everything in between.

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